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FAQs

Here are our most commonly asked questions and their answers.


How much does Time4MathFacts cost?

$39.95 per student per year


What grade levels is Time4MathFacts most appropriate for?

Time4MathFacts is best suited for students in second through fourth grade. It can also benefit those in grades 5+ who need help building math fact proficiency. Also, Time4MathFacts is very effective with the first graders who are ready to learn the math facts but most first graders are not yet developmentally ready.


How often should my child use the program?

We recommend that children use Time4MathFacts until they see the Green Light at least three days a week. The more frequently they use the program, the more their math fact fluency will grow.


Will Time4MathFacts run on my computer or device?

Time4MathFacts runs on PC, Mac, Chromebook, iPad, and Android tablets. It works best with the latest versions of Chrome, Edge, Internet Explorer, Firefox, or Safari.


Do I need to be connected to the internet to access Time4MathFacts?

Yes, you will need an active internet connection to log in and play Time4MathFacts.


How long does it take for the Time4MathFacts reports to update with work and time completed?

It varies. But, it could take anywhere between a few hours to a day.


How do I view my child’s progress?

You can access your child’s program usage data, fluency growth, and green light averages in your parent dashboard. This is also where you will be able to print certificates to celebrate your child’s math fact milestones.


How do you unlock the other games?

When new students first log on, they have access to two games, “Ninja to the Stars” and “Wind Rider.” Additional games are unlocked gradually with continued usage. (A sign lets students know when the next game will be available.) New games are unlocked only after a certain number of Green-Light sessions. Students will not receive credit for a session unless they reach the Green Light.


Why is my child logging in daily but only seeing the same 2 games?

In the beginning there are only 2 games available. As the student progresses and learns more facts they will be able to unlock more games. This will happen as the student completes the specified number of Green Light Days.


Why does the number of days left keep saying 3 more days?

The number in the countdown is the number of Green Light Days the student needs to complete before they are able to unlock a new game. The student needs to make sure they get a Green Light before logging out to ensure the countdown goes down.


Why is the store always closed?

Students cannot access the Store or modify their avatars before reaching the Green Light. Reaching the Green Light typically requires a user session of at least 15 to 20 minutes, though some students may need longer to reach the Green Light.


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